Contact
Got a question? Want to collaborate? Or just wanna say hello?
We’d love to hear from you.
📩 Email us— Ascent7official@gmail.com
📱 Chat on WhatsApp— +919167992661
🕐 Response Time: Our team usually replies within 24 (Mon–Sat).
For order issues, make sure to include your order number!
Contact form
FAQ / Help Center
🔴Q: Where are you based?
• We ship out from India with pride. Inspired globally, rooted locally.
🔴Q: How long does shipping take?
• Domestic orders: 5–7 working days.
• International: 10–15 working days.
• You’ll receive tracking as soon as it ships.
🔴Q: How do I track my order?
• Once your order ships, you’ll receive an email/WhatsApp with your tracking link.
• You can use the Track Order page and enter your details.
🔴Q: Can I cancel or change my order?
• If your order hasn’t been shipped yet, we can help update or cancel it. Email/What’s App us ASAP. Once shipped, we can’t make changes.
🔴Q: Can I return or exchange an item?
• Yup — see our Return Policy page for full details.
🔴Q: What payment methods do you accept?
• We accept all major debit/credit cards, UPI, and wallet payments.
🔴Q: Do you offer cash on delivery?
• We’re working on enabling Cash on Delivery (COD) — launching soon!